This tab provides general information about credit note: the type of the transaction, the entity involved, the customer, its contract, currency, the document basis, and more data, which may depend on the configuration of your system.
In the Transaction Type field, select the appropriate option:
- Goods Return: To register the return of the goods or services by the customer.
- Invoice Correction: To register any corrections to the invoice that reduce the customer payable amount.
This enables the fields appropriate for the selected transaction type.
The following fields are required: Company, Contract, Transaction Type, Entity, and Warehouse.
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<Auto> in the Number field indicates that a number for this document is assigned automatically when you save the document. The From field is populated automatically with the current business date. You can select another date, if necessary.
In the Transaction Type field, select the appropriate option:
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In the Entity field, select an entity of your company for which this document is being prepared. The Entity field is available if the Multi-Company Accounting option is selected on: Administration > Settings > General Settings. You can select your personal default entity to appear in documents; for this, refer to Personal Settings. If you have not selected your default entity, the entity defined first will be used as the system default value.
Notice in the Emirate box the default emirate of the customer operations. Once you select an invoice as the basis for this credit note, the emirate from invoice will appear in the field, and you will not be able to select another emirate.
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The Project field is available if the Project Costing functionality is turned on on the Administration > Settings > Project Costing form. You can link a credit note with a project from the list of available projects. If the items in this credit note are associated with different projects and you need to specify different projects for different items, you can move the Project field from the Main tab as a column to the table on the Inventory and Services tab. For this, use the Settings button on the toolbar (for more information, see Document Toolbar).
If the Enable Project Tasks option is selected on the Administration > Settings > Project Costing form, you can link the entire document with a specific project task or document's line items with multiple project tasks. By default, the Project Task column is available on the Inventory and Services tab. If needed, you can move it to the document header (the Main tab). For this, use the Settings button on the toolbar.
You can use the Comment text box to provide any relevant information on this transaction.
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Once you are done with option selection, click OK to save the settings and close the dialog box or Cancel to close the dialog box without any changes to the settings.
To create a document based on the Credit Note, click the Generate button and select the required document type:
- Cash Payment: For cash payments to customers.
- Bank Payment: For bank payments to customers.
- Cheque Issued: For payments to customers made by bank cheques.
- Tax Credit Note: For tax correction. The document will be sent to the customer. (This option is not available for the Mutual Settlements Adjustment transaction type).
- Goods Receipt Note: To register the receiving of the returned goods to the warehouse where warehouse documents are used separately from financial documents. This type of documents is available if the Separate Inventory and Financial Documents option is selected on the Administration > Settings > Purchasing and Warehouses form.
- Money Payment (Plan): To plan payments to be sent to the customer. This type of documents is available if the Cash Flow Forecasting option is selected on the Administration > Settings > Money form.
The data from the Credit Note will be automatically copied to the new document.
For descriptions of other buttons, see Document Toolbar.
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