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Notice in the Emirate box the default emirate of the customer operations. You can select another emirate only if the credit note is not based on the invoice Once you select an invoice as the basis for this credit note, the emirate from invoice will appear in the field, and you will not be able to select another emirate.
The Customer Order field is filled in automatically if the credit note is linked to it. You can link the credit note to a customer order manually; for this, click the arrow button in the field, then click Show all. The list of customer orders appears; only the orders for the same contract are shown in the list. If you need to return items linked to different orders, you can move the Customer Order field from the Main tab as a column to the table on the Inventory tab. For this, use the Settings button on the toolbar (for more information, see Document Toolbar).
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Notice the hyperlink below the Warehouse field–on the screenshot above, AED* VAT Applied* Prices include VAT (can be different in your document) – by clicking the hyperlink, you open The Prices and Currency dialog box and can view the price-related and tax-related settings for the credit note. The settings can cannot be change only changed if the credit not note is not based on an invoice.
| Note. If proper taxation option does not appear in the credit note, check the VAT settings in the invoice used as the basis. If the note is not based on any invoice, check that the VAT accounting functionality is turned on on the Administration> Settings > General Settings form and that correct VAT settings are specified for the entity. |
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