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  • Goods Return: To register the return of the goods or services by the customer.
  • Invoice Correction: To register any changes corrections to the invoice that reduce the customer payable amount.

In the Entity field, select an entity of your company for which this document is being prepared. The Entity field is available if the Multi-Company Accounting option is selected on: Administration > Settings > General Settings. You can select your personal default entity to appear in documents; for this, refer to Personal Settings. If you have not selected your default entity, the entity defined first will be used as the system default value.

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If this credit note was not generated for a specific invoice, in the Basis box select the invoice which is being corrected or adjusted by this credit note. Once the basis document is selected, the data is copied Click the Fill in ( Image Added  button to copy the data to this note.  If, after you edited this credit note you want to cancel the changes and reset to the initial details, use the Fill in ( ) button – the details from the basis document will be copied to the credit note.

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