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The following fields are required: Company, Contract, Transaction Type, Entity, and Warehouse.

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The "Credit Note (create)" form. The Main tab

In the Company field, you can select a customer, individual or other legal entity, for whom the credit note is created. Select it from the Companies list. The Contract field is populated automatically with the default contract of the selected customer. If necessary, you can select another contract of this customer (to open the list of contracts, click in the Contract field, then select Show all ).

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Notice in the Emirate box the default emirate of the customer operations. You can select another emirate only if the crdit credit note is not based on the invoice.

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Notice the hyperlink below the Warehouse field–on the screenshot above, AED* VAT Applied* Prices include VAT (can be different in your document) – by clicking the hyperlink, you open The Prices and Currency dialog box and can view the price-related and tax-related settings for the credit note. The settings can be change only if the credit not is not based on an invoice.

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Note. If proper taxation option does not appear in the credit note, check the VAT settings in the invoice used as the basis. If the note is not based on any invoice, check that the VAT accounting functionality is turned on on the Administration> Settings > General Settings form and that correct VAT settings are specified for the entity.


The Generate Tax Credit Note button

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