The Services tab contains a list of items with prices and discounts that are offered to the customer in the quotation.

The "Quotation (create)" form. The Services tab

To add a service item, click the Add or Pick button (refer to Using the pick operation). In the Item column, select a service item from the Items list or create a new service item. For more details, refer to Items. Alternatively, you can import the list of items with all the details from an Excel document. For this, click the  button on the table toolbar and follow the step-by-step instructions in the appeared window.

By default, the Content column is populated with a name of a service item.

In the Quantity column, you can specify the service item quantity and in the UOM column, you can select an UOM for the item.

If the Enable Additional Price Factor option is selected on the Administration > Settings > Sales form, you can select a particular factor defining which price list must be used. The Price column is populated automatically if prices are available from the appropriate price list (see Price Lists). You can enter the prices manually if you have appropriate access rights. 

The Discount,% and Discount (or Discount Price) columns are available if the Enable discounts and markups in sales documents option is selected on the Administration > Settings > Sales form. Use these columns to specify the manual discount granted to the customer. The default discount can be set in the customer contract.

The Auto-Discount % and Auto-Discount columns are available if the Enable Automatic Discounts and Markups option is selected on the Administration > Settings > Sales form. Non-zero values in these columns indicate that one or more discounts are applied because their conditions are met in the document. If you change any line in the document, click the Auto button (  ) to recalculate the automatic discounts. For more information on discounts, refer to Overview of Trade Discounts.

The values in the Amount column are automatically calculated for each service item according to the specified price, quantity, and discount.

If the VAT Applied option is selected for this quotation on the Main tab, the VAT, % and VAT Amount columns are available. The VAT Amount column shows the tax amount calculated in the currency of the document according to the item amount and VAT-related settings (which are specified on the Main tab).

The Total column shows the resulting amount for each service item.

In the Comment column, you can specify some additional information about each service item.

The tab toolbar buttons

Use the Up and Down (  ) buttons to rearrange the items in the list.
Click the Update Auto-discounts (  ) button to recalculate the applicable automatic discounts if any data was changed in the document. The icon with a green arrow (  ) indicates that the automatic discounts have been updated.

The Applied Discounts (Markups) for the Row dialog box

Using this dialog box, you can view the amounts of the manual and automatic discounts applied to the selected document line.

The Applied Discounts (Markups) for the Row dialog box

The Item and Characteristic fields show the item with specific characteristic (if applicable) that is selected in the quotation.

The Discount Amount field is populated with the amount of manual discount specified for the quotation line with the item.

The Auto-Discount Amount field is populated with the amount of automatic discount applied to the quotation line with the item.

The Total Discount field is populated with the total amount of manual and automatic discounts for the quotation line with the item.

The rule of multiple account application (just above the table), Minimum as in the screenshot, indicates the rule selected for the upper-level group of discounts.

The table contains a list of available automatic discounts, in which the applied discounts are shown in regular black font, while the discounts whose conditions were not met are shown in red strikethrough font, and the discounts whose conditions are met but which were not applied due to the discount combination rule (selected on the Automatic Discounts and Markups form) are shown in light grey strikethrough font.