Documents with this transaction type are created when you need to register in the system any amounts paid out to your customers from your bank accounts, for instance refunds.
You can create a Bank Payment (To Customer) document based on the following documents: Credit Note or Cheque Issued. Also, a project can be used as the base for creating a Bank Payment.
A Bank Payment (To Customer) can be used as basis for the following documents:
- Tax Credit Note: If you are sending a refund to the customer.
- Event: If you need to schedule an event regarding this document.