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On this tab, you can enter general information about credit note: the type of the transaction, the entity involved, the customer, its contract and currency, the document basis, and more data which may depend on the configuration of your system.

First of all, select Mutual Settlement Adjustment in the Transaction Type field—this enables the fields appropriate for this transaction type.

The required fields are: Entity, Company, Transaction Type, Currency, Amount, and Expense GL Account.


The "Credit Note (create)" form. The Main tab

In the Company field, you can select a customer, an individual or legal entity, for whom the credit note is created. Select it from the Companies list. The Contract field is populated automatically with the default contract of the selected customer. If necessary, you can select another contract of this customer (to open the list of contracts, click in the Contract field, then select Show all ).

<Auto> in the Number field indicates that a number for this document is assigned automatically when you save the document. The From field is populated automatically with the current business date. You can select another date, if necessary.

In the Amount field (available only for the Mutual Settlement Adjustment transaction type), type the amount of the adjustment. If needed, select the currency of this adjustment in the field to the right.

In the Entity field, select an entity of your company for which this document is being prepared. The Entity field is available if the Multi-Company Accounting option is selected on: Administration > Settings> General Settings. You can select your personal default entity to appear in documents; for this, refer to Personal Settings. If you have not selected your default entity, the entity defined first will be used as the system default value.

In the Expense GL Account field, notice the default expense account according to the Default GL Account list. If needed, you can select another expense account.

You can use the Comment text box to provide any relevant information on this transaction.

The document totals and other Information

At the bottom of the form, the Total field shows the document total to be paid to the customer.

Also, at the bottom of the form, you can view the current status of the credit note; it can be one of the following:

  • New (document was created, but not recorded)
  • Not Posted (document was recorded, but not posted)
  • Posted (document was posted)
  • Marked for Deletion (document was marked to be deleted)

The toolbar buttons

After filling out the tab, click the Save button to save your work. After filling out all the tabs, click Post to post the document without closing it or Post and close to post and close the document.

To create a document based on the Credit Note, click the Generate button and select the required document type:

  • Cash Payment: For cash payments to customers.
  • Bank Payment: For bank payments to customers.
  • Cheque Issued: For payments to customers made by bank cheques.
  • Money Payment (Plan): To plan payments to be sent to the customer. This type of documents is available if the Cash Flow Forecasting option is selected on the Administration > Settings > Money form.

The data from the Credit Note will be automatically copied to the new document.

For descriptions of other buttons, see Document Toolbar.