To process a return, perform the following operations:
1.Click the New Goods Return button, This opens a list of invoices. To reduce the number of documents, you can type a name
...
of the retail customer in the Search field on the top of the list.
2. Locate the required invoice and then click Select on the dialog box toolbar.
3. Review the document lines and select the lines with the goods being returned.
4. Click the Make a Return button. A Credit Note based on the selected Invoice will be generated.