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Issue: How can I reallocate funds between two orders for the same customer?

Resolution: Follow these steps to transfer amounts from one order to another for a single customer.

The client has two orders that have been paid for in advance.

Customer order 00C024-00000769 and 00CO24-00001206, the balance paid needs to be adjusted 







It is necessary to transfer the amount from one to the other.


1. Set the account visibility setting in the documents.




2. Create a Mutual Settlement document with the Customer Debt Assignment transaction type.


On the Accounts Receivable tab, specify the order to which the amount is transferred.


On the Payee Attributes tab, specify the order from which the amount will be debited, check the contract and the account.




3. Check your actions by generating reports.



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