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Problem: Firstbit License expired/not responding. 
Solution: To restore the Firstbit license, please follow the steps below: 

The license may not work for several reasons, the PC settings that the FB license reacts to have changed.
What happened - the server configuration was changed (the processor model or their number was changed),
the amount of RAM on this server, hard drives, etc. changed.


You must request a new license for the current (updated) configuration.
The License application looks like-




Click on License Management




Get the activation key by Email (Registration of Product) from the drop down list.
Select a product to activate and its version- Always choose FirstBIT: ERP.
Enter Next.





Enter all relevant fields


Fields details- THE BELOW FILLED DETAILS IN THE SCREENSHOT ARE JUST FOR AN EXAMPLE; PLEASE FILL YOUR COMPANY DETAILS AS EXPLAINED BELOW-

  1. Registration number- it has to be the same number which is received from the Vendor for the 1C license activation, it is also known as Registration key.
  2. Contact details, Position, phone number, email id should be of the user of the software.
  3. Name of the license organization- Name of the company for which you are requesting the license.
  4. TIN- It is the TRN of a group or you may enter the P.O.BOX no of the client.
  5. Current Address, legal address- Address of the company.
  6. Contact number, email id can be same as the contact details.
  7. Website- if available enter the website. If not, click on no website.






Enter Next.


Save the License key – It is the file by which license is granted. Any changes in hardware or major changes occurs in the computer,

a new license need to be requested.
If first time Registration is done, automatically 10 days' trial version is activated for the user.



Under Installed License, you can find the Trial License key and information details will show the modules, license count and expiration date.



This below format file need to be send to us through email to get the Activation dense.


After receiving the Activated file-
once you receive the Activation file through email; Install it in the License server.


  1. License management.
  2. Select the Desired Action- Install the activation key and activate the license.
  3. Specify the file- attach the file and Next.

The license will get activated.





Once activated, the main page will show the details of the Installed license and the License information i.e.

Expiration date, Modules, Add ons, etc.


Thanks for being a FIRST BIT customer!

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