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Problem: Advance balance is not visible in Prepayment Recovery Option 

Solution: 

Advance document is not shown in Prepayment Recovery option for few reasons, if you face such issue please check if: 

1) Company Contract is the same in Payment and Invoice documents, only documents with the same contract can be mutually settled: 

2) Order is selected in Payment Document. If an Order is Selected in Advance document, this payment can be applied to the Invoice with this Order only:

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