Page History

This manual will explain how to clear cache for smooth working of the baseIf Firstbit software is slow or unresponsive on a specific user's laptop but functions well for others, this manual will guide you through the steps to clear the cache for optimal database performance.

Before clearing the cache 1c , make sure to close the 1C FirstBIT application should be closed.1)

• Open My PC > Local Disk C:

Image Modified

Open Users Folder:
Image Modified

Select current user account:
Image Modified

Enable Hidden items in the View option and select AppData folder:.
Image Modified

Пo Go to folders \Local\1C\1cv8  and \Roaming\1C\1cv8 and delete cache there (cache are files which has have alphabets and digits as file names) :
Image Modified2)

• For on-premise clients

...

• (self-hosted), you need to clear an additional folder. To do this, open the About option in the main window of the application

...

• .

Image Modified

 There is information about the Directory in the window “About”. :
Image Modified

Go to this folder and delete all files, which have format  .cfl  and  .cdn:
 Image RemovedThanks for being a First-bit Customer!Image Added

Following these steps should resolve any lagging issues. If the problem persists, please contact the hotline for further assistance.

Alternatively, you can watch the video tutorial- https://portal.firstbit.ae/~5HP1m

Thank you for being a FirstBIT customer!                      #Slow system #Lagging of base #Clear cache