Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Problem: Advance balance is not visible in Prepayment Recovery Option 

Solution: 

Advance document is not shown in Prepayment Recovery option for few reasons, if . If you face such issue please check if: 

...

2) Order is selected in Payment Document. If an Order is Selected in Advance document, this payment can be applied to the Invoice with this Order only:

Image Removed

Image Removed. And, on the contrary, if you have Order in Invoice it can settled only by the Payment with the same Order Specified in.  

Image Added

Image Added

You can specify multiple parameters in Payment document switching to Table Mode:

Image Added

3) The Date or/and Time of Advance document should precede the invoice. Even a second difference in advance document will stop its availability in invoice document:

Image Added

Image Added

Functionality described above is applied to Accounts Payable and Accounts receivable.