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The issue appears immediately after creation a new master data object (item, warehouse, employee, bank, document and etc.).

The issue appears in searching either in the the list of documents or inside the document itself.

The issue reproducible only within the first 15 minutes after creation/modification.



Root Cause

The full-text search mechanism in the FirstBit platform operates asynchronously. When a new object is created, the data is saved to the main database instantly, but it is not immediately added to the full-text search index. The index update is handled by a separate background process (a scheduled job).

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3. Click on Execute Now button:

Resolution

If the object needs to be found urgently: 1.Update the full-text search index  or 2.Run the background job schedule manually.

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If not urgent: 3. No action is required. Wait for the full index to be updated automatically by the background job.


Product / Configuration

FirstBit ERP/FirstBit Accounting/FirstBit Contracting

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