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Problem: How do I transfer amounts from one order to another in the context of one customer?

Solution: To transfer amounts from one order to another in the context of one customer, follow these steps.

There are 2 pre-paid orders from the client.The client has two orders that have been paid for in advance.

Customer order 00C024-00000769 and 00CO24-00001206, the balance paid needs to be adjusted 

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It is necessary to transfer the amount from one to the other.


1. Set the account visibility setting in the documents.

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2. Create a Mutual Settlement document with the Customer Debt Assignment transaction type.

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On the Accounts Receivable tab, specify the order to which the amount is transferred.

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On the Payee Attributes tab, specify the order from which the amount will be debited, check the contract and the account.

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