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When buying eligible goods from your company, a tourist can request a Tax Free purchase and confirm his or her status by presenting a valid passport.

Note. The VAT cannot be refunded for motor vehicles, boats, and aircrafts.

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Once the goods are inspected and information is validated, the tourist can choose a refund payment method:

• Cash: There is the maximum refund amount (currently, 10,000 Dirham) that is allowed to be refunded in cash in a 24-hour period. The remaining amount will be paid to a card.
• Bank card: There is no limit to the refunded amount.

Planet charges 15% of the refund amount as commission when processing the refund.

Reimbursing the

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operator

Each month, Planet informs your company about VAT refunds issued to tourists on their purchases made in your company. Your company must reimburse Planet and pay the requested amount on the terms set with Planet.

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