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  1. Credit note in the amount of the written off debt.
  2. Output VAT transaction in the same amount.
  3. Tax credit note based on the output VAT transaction.

How to process

Where: Sales > Sales Documents >  Credit Notes

Create a credit note for the written off customer debt as follows:

  1. Select the customer company in a no-name field in the upper area of the form and click Create
  2. The Credit Note (Create) form opens.  
  3. On the Main tab, in the Amount field, specify the written off amount.
  4. In the Type field, select Mutual Settlements Adjustment.

    Image Added
  5. On the Documents tab, 
  6. Click Save and then Post.

Where: Accounting > Value Added Tax > Output VAT  Transactions

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