Problem: In Bank Reconciliation, Payments and Receipts are not showing in Documents part.

Solution: Check settings in the system as shown.


1. Please check if the Reconciliation Option is enabled and the Reconciliation starting period is specified in Settings.
    Go to Administration > Settings > Money:


2. Check if the document with the amount entered in Bank Statement as Payment/Deposit is posted to the correct Bank Account and with Correct figures.


3. Check if the document is not already matched in other Reconciliation document. For this, go to Bank Reconciliation blue link in the header of Bank document:


4.  If you posted a Bank Reconciliation once, the matched documents will not appear in other Reconciliation documents, even if you unpost and delete the previous Reconciliation.
     If you face such situation, you need to repost Bank documents for the related period. 

In Bank Payments and Bank Receipts List:

  1. In filters, select The bank account for which you face the issue
  2. Select the period
  3. Select all documents by pressing CTRL+A
  4. Press More Actions > Post 


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