Problem: How to make a refund in the database if there is no basis document?
Solution: There are items that needs to be returned to the supplier and receive payment.
The items was entered into the software based on the input of the Opening Balances Entering document therefore no basis document is available to link for return.
1, Create a debit note with the Return of Goods transaction type.
Specify the item, quantity, and check the GL Accounts.
On this tab, specify that this is an advance. The advance payment will serve as the basis for a refund.
2, Based on the Debit Note document, create a Receipt document for the current account.
The transaction type and the base document will be filled in automatically.
Make sure that the advance payment and the base document are indicated in the table part.
3, Check your steps by generating reports.
Thanks for being a FIRST BIT customer!