Various factors can contribute to reduced system performance. If the Cloud Team has confirmed that there are no server-related issues or incidents, then it is crucial to investigate local factors related to the database or hardware. Here are some common causes for sluggish performance in 1C (FirstBIT):

  1. Internet Connection

 Assessment: Use a tool like Speedtest to evaluate your internet connection quality. For optimal performance, both upload and download speeds should meet adequate Mbps thresholds. Higher internet speeds generally result in improved performance for FirstBIT.

  1. Antivirus Software

Impact: Antivirus software can often slow down 1C. To mitigate this, configure your antivirus settings to exclude the 1C application from scanning or add exceptions for 1C files and folders. For guidance, consult the Microsoft Security Scanning Manual.

  1. PC Specifications

    • Processor: Ensure your computer has a processor with at least 2 cores and a clock speed of no less than 3000 MHz.
    • RAM: Adequate RAM is essential for enhanced performance. Increasing RAM, such as upgrading from 2 GB to 8 GB, can significantly improve performance. However, further increases beyond 16 GB (e.g., from 16 GB to 32 GB) may offer diminishing returns. Additionally, maintain at least 30% of hard drive space available to support smooth operation.
    • System Information: Check system specifications using the following resources:

  2. Background Jobs in 1C

    • Scheduled Tasks: 1C executes scheduled background tasks that may affect performance if they are running during peak usage times. These tasks can be managed or adjusted to minimize their impact. Navigate to Administration > Service Tools to configure the schedule or disable non-essential background jobs.

You can adjust the timing of certain scheduled jobs by using the "Set Schedule" option. However, it's important to handle adjustments, especially for critical tasks such as Website Synchronization, with caution. Changes to these settings should be made in consultation with the Support Team to ensure they align with the company’s business processes and do not disrupt essential operations.

5. Useless Data and Cache

Deleted documents in the program are not physically removed but remain in the database, growing over time. Refer to the manual on deleting marked objects: 1.3.2. Marked Object Deletion. Regularly clear the cache to improve performance. Instructions are available in the manual: Clear Cache (Windows).

6. Peripherals (Printers, Barcode Scanners, etc.)

The system may experience delays if it attempts to connect to slow or disconnected peripherals. If equipment is malfunctioning, it should be replaced or discontinued.

7. Other Applications

Running applications that conflict with FirstBIT or consume significant resources can slow down the system. Avoid using heavy third-party programs while running FirstBIT, especially on lower-spec PCs. Monitor application activity with Task Manager or Activity Monitor:

Conclusion: By addressing these factors—internet connection, antivirus settings, PC specifications, and background jobs—you can systematically identify and resolve issues contributing to low performance in 1C (FirstBIT)

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