1) Open My PC > Local Disk C:
Open Users Folder:
Select current user account:
Enable Hidden items in View option and select AppData folder:
AppData folder can be hidden. Press View – enable Hidden items option.
⦁ Then go to folder C:\Users\Firstbit\AppData\Roaming\1C\1cv8 and also delete cache there.
⦁ Open 1C platform in Designer mode.
4. Use the button “I” on control panel. There is information about Directory in the window “About”.
5. Go to this folder and delete all files, which have format .cfl and .cdn