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License Server 1.6 is the systems, which is used to manage licenses in software products based on the 1C enterprise.

It is usually installed on 1 PC, which is the server or the main PC.

After some actions with the server or the main PC (for example, a sudden reboot of the server, adding memory to the server, etc.), the errors may occur. 

The most common errors and solutions are listed below:

a) Problem: The license server contains the expired licenses for FirstBit:ERP, for 1CV8:

Solution:

1) Open the license server (located at the server or main PC):

2) Click connect:

3) Check is there active license or not (green - active, red - inactive):

In accordance to the error text, it should be inactive:

4) By the instruction License Request Process in FirstBit get the registration key and send it to Hotline: 

5) Get the license from Hotline and apply it:

b) Problem: An error occurred during connection to the License Server 1.6 through Licence Service Assistant service. By Reason Of: Could not connect to the license server assistant:

Solution:

1) Check point a)

If the license is active:

2) Check IP address:

Case 1: error at the server or main PC:

Common settings should have License server's IP address:

IP address is the same that shown at License server itself:

This IP address can also be called localhost:

Case 2: error at other PC, where the is no license server:

Common settings should have server's or main PC's Name or IP address:

How to find it: 

NAME: Find Server's or main PC's Name in PC's properties:

IP ADDRESS: Find server's or main PC's IP address by command CMD:

Text Ipconfig, press Enter and get the IP:


Thank you for being a FirstBIT customer!

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