Problem: Error while generating Statement of account: Document Capital Improvements to Fixed Assets (ERP)

Solution: 

1) Check whether user has standard or non-standard access profiles:

- Go to Administration > Master Data > Users.
- Select the user and click the Access Rights button.
- In the Access Rights form, you will see a list of assigned user profiles. These profiles are predefined and determine the user's access to specific functionalities and records in the system. If the user has only standard, predefined profiles assigned (such as Accountant, HR Manager, etc.), then the user has a standard access profile. If you see custom or individually created profiles (for example, a profile created specifically for access to certain objects or with unique combinations of roles), this indicates a non-standard access profile.

2) If the profile is standard, we recommend contacting Hotline consultants: hotline@firstbit.ae

3) If the profile is non-standard, user should be assigned with the following roles:
Document Capital Improvements to Fixed Assets: Read 
Document WIP Costs Adjustment: View 
Document WIP Costs Adjustment: Read 
Document Capital Improvements to Fixed Assets: View 
Document WIP Costs Adjustment: Edit 

To add these roles, it is needed to create a new access profile from a user with Administrator rights in the Administration - Access Group Profiles section.

For example, copy an existing Fixed Assets Manager: Change the name to, for example, Fixed Assets Manager+ test (or whatever is more convenient and understandable to you). When copying, all the roles that were in the Fixed Assets Manager profile will appear in this profile :

And it is needeed to add the above roles to it one by one as in the example:

4) User should log-out and log-in again.


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