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Scope

This article applies to both FirstBIT ERP and FirstBIT Contracting configurations.

The described behavior is part of the standard payment status calculation logic implemented in both configurations.

Overview

The payment status icon displayed in the Invoice and Invoice Received lists allows users to quickly identify the settlement status of a document.

The payment indicator is calculated automatically by the system and is not based solely on the outstanding Accounts Receivable balance.

The system determines the payment status by comparing values calculated from:

  • Sales register
  • Accounts Receivable register

Based on this comparison, the Invoice is displayed as:

  • Not Paid
  • Partially Paid
  • Fully Paid

As a result, reducing the outstanding balance does not always change the payment status indicator.

Payment Status Icons

The following icons may appear in the first column of the Invoice and Invoice Received lists:

StatusDescriptionIcon
Unpaid (payment not required)The document is unpaid, but payment is not required because a Credit Note has been posted.

Partially paid (not overdue)The document has not been fully paid, but the payment due date has not yet passed.

Fully paidThe document has been completely settled.

Fully unpaidNo payments have been registered for the document.

Partially paid (less than 50%)Less than half of the document amount has been paid and the payment is overdue.

Partially paid (more than 50%)More than half of the document amount has been paid and the payment is overdue.

Not postedThe document exists in the system but has not been posted.

Payment Status Calculation Logic

For each Invoice, the system calculates the following values.

Sales Amount

Calculated based on the turnover in the Sales register.

Accounts Receivable Amount

Calculated based on the remaining balance in the Accounts Receivable register.

The payment status indicator is determined by comparing these calculated values according to the implemented algorithm.

Therefore, the payment indicator reflects the relationship between register values rather than simply the remaining amount due.

How to Check the Actual Outstanding Balance

The payment indicator should not be used as the primary source for analyzing customer debt.

To verify the actual outstanding amount, use one of the methods below.

Method 1. Display the Balance Column

Enable the Show Balance column in the Invoice or Invoice Received list.


The Balance column displays the current remaining amount due for each document and allows users to analyze:

  • fully paid documents;
  • partially paid documents;
  • unpaid documents.

You can also configure filters for this column using appropriate comparison conditions.

For additional information, refer to:

Method 2. Generate the Statement of Settlements Report

Generate the Statement of Settlements with Customers/Suppliers report from the Sales or Purchasing module.

This report provides detailed information about:

  • settlements with customers and suppliers;
  • payment allocations;
  • remaining balances;
  • payment history across all related documents.


Credit Notes documents and the Payment Indicator

Situation:

Based on Invoice document Credit Note was created (Inoice Correction or Goods Return transaction type) amount of initial document was corrected - but will it be visible with indicator?

Example:

initial Invoice:


Credit Note:

And setting on Settlements tab may have impact to payment indication.

Credit Note without Advance

When a Credit Note is created without the Advance option (on Settlements tab):

  • the outstanding Accounts Receivable balance is reduced correctly;
  • the remaining amount due is recalculated correctly;
  • subsequent Bank Receipt documents will suggest only the remaining outstanding amount for payment.

However, because both the Sales Amount and the Accounts Receivable Amount are reduced proportionally, the values remain equal. According to the implemented payment indicator algorithm, the Invoice continues to display the Not Paid status.

And indication:

This behavior is expected.

Credit Note with Advance

When the Advance option is selected:

  • the posting logic differs from a standard Credit Note;
  • the calculated values of the Sales and Accounts Receivable registers are no longer equal;
  • therefore, the Invoice payment indicator changes to reflect a Partially Paid status.

And indication:

This behavior is also expected.

Important Note

The Invoice payment status indicator should not be interpreted as the customer's outstanding balance.

A Credit Note may reduce the remaining amount due while the payment status indicator remains unchanged, depending on how the document affects the values used in the payment status calculation.

To verify the actual outstanding balance, always refer to the Accounts Receivable information and settlement calculations rather than relying solely on the payment indicator.

Summary

The Invoice payment status indicator is calculated by comparing the values obtained from the Sales and Accounts Receivable registers.

Therefore:

  • a standard Credit Note (without Advance) correctly reduces the outstanding balance but may not change the payment indicator;
  • a Credit Note with Advance affects the calculation differently and may update the Invoice payment status;

this behavior is standard and is implemented identically in both FirstBIT Software.



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