This manual will explain how to clear cache for smooth working of the base.
* You may also watch the video for this procedure How to clear cache.
Before clearing the cache, 1c FirstBIT application should be closed.
1) Open My PC > Local Disk C:
Open Users Folder:
Select current user account:
Enable Hidden items in View option and select AppData folder:
Go to folders \Local\1C\1cv8 and \Roaming\1C\1cv8 and delete cache there (cache are files which has alphabets and digits as file names):
2) For on-premise clients, one more folder should be cleared. Open About option in the main window of the application:
There is information about the Directory in the window “About”:
Go to this folder and delete all files, which have format .cfl and .cdn:
Thank you for being a FirstBIT customer!