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How to use Transaction Type - Customer Debt Adjustment


Transaction Type 'Customer Debt Adjustment' is useful in cases, when:

  • You need to write off debt of Customer
  • Adjust accounts receive from Customer


Create a Mutual Settlement document and choose Transaction Type Customer Debt Adjustment and fill Customer:


Case 1: Adjustment of Advances Received

In case, if you need to write off overpayments of advances:


Then choose Account - Other Operating Income (Income Item is populated automatically):


At the Accounts Receivable tab, use the button Pick for choosing a document, double-click on the document, then press OK: 


Post Mutual Settlement document - debt will be settled:


Case 2: Adjustment of Accounts Receivable

In case, if you need to write off unpaid debt of a Customer:


Then choose Account - Other Operating Expense (Expense Item is populated automatically):


At the Accounts Receivable tab, use the button Pick for choosing a document, double-click on the document, then press OK: 


Post Mutual Settlement document - debt will be settled:


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