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The issue appears immediately after creaton creation a new master data object (item, warehouse, employee, bank, document and etc.).

The issue reproducible only within the first 15 minutes after creation/modificationappears in searching either in the the list of documents or inside the document itself.



Root Cause

Diagnostics

Resolution

Related Materials

Full-Text Search Update

Product / Configuration

The full-text search mechanism in the FirstBit platform operates asynchronously. When a new object is created, the data is saved to the main database instantly, but it is not immediately added to the full-text search index. The index update is handled by a separate background process (a scheduled job).

Diagnostics

Check the full-text search index status.

1. Go to Administration > Full-Text Search Management:

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2. Click on Clear Index > Update Index:

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Or run the background job schedule manually.

1.Go to Administration →Scheduled and Background Jobs.

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2. Find the job named Full-Text Search Index updating:

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3. Click on Execute Now button:

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Resolution

If the object needs to be found urgently: 1.Update the full-text search index  or 2.Run the background job schedule manually.

If not urgent: 3. No action is required. Wait for the full index to be updated automatically by the background job.


Product / Configuration

FirstBit ERP/FirstBit Accounting/FirstBit Contracting

Functional Area / FirstBit Software Section

Administration, master data.


Thank you for being FirstBit customer!


Alternative User Questions / Keywords:

Alternative User Questions:

  • Why can't I find a newly created item in search?

  • Why is a new master data object missing from search results?

  • Why does search show other items instead of the exact match?

  • Why is an object visible in the list but not in search results?

  • How can I make a newly created object searchable immediately?

  • How do I update the full-text search index?

  • How can I manually run the full-text search indexing job?

Keywords:

#FullTextSearch #SearchIndex #IndexingDelay #UpdateIndex #MasterData #SearchResults #BackgroundJobs #ScheduledJobs #NewObjectNotFound