...
Visual mismatch. The user can see the sought-after item in the overall list (after scrolling), but not in the filtered results—hence the perception that the search is malfunctioning.
Conditions
The issue appears immediately after creation a new master data object (item, warehouse, employee, bank, document and etc.).
The issue appears in searching either in the the list of documents or inside the document itself.
Root Cause
The full-text search mechanism in the FirstBit platform operates asynchronously. When a new object is created, the data is saved to the main database instantly, but it is not immediately added to the full-text search index. The index update is handled by a separate background process (a scheduled job).
Diagnostics
...
Check the full-text search index status.
1. Go to Administration > Full-Text Search Management:
2. Click on Clear Index > Update Index:
Or run the background job schedule manually.
1.Go to Administration →Scheduled and Background Jobs.
2. Find the job named Full-Text Search Index updating:
3. Click on Execute Now button:
Resolution
If the object needs to be found urgently: 1.Update the full-text search index or 2.Run the background job schedule manually.
If not urgent: 3. No action is required. Wait for the full index to be updated automatically by the background job.
Product / Configuration
FirstBit ERP/FirstBit Accounting/FirstBit Contracting
Resolution
Related Materials
Full-Text Search Update
...
Functional Area / FirstBit Software Section
Administration, master data.
Thank you for being FirstBit customer!
Alternative User Questions / Keywords:
Alternative User Questions:
Why can't I find a newly created item in search?
Why is a new master data object missing from search results?
Why does search show other items instead of the exact match?
Why is an object visible in the list but not in search results?
How can I make a newly created object searchable immediately?
How do I update the full-text search index?
How can I manually run the full-text search indexing job?
Keywords:
#FullTextSearch #SearchIndex #IndexingDelay #UpdateIndex #MasterData #SearchResults #BackgroundJobs #ScheduledJobs #NewObjectNotFound