If Firstbit software is slow or unresponsive on a specific user's laptop but functions well for others, this manual will guide you through the steps to clear the cache for optimal database performance.
Before clearing the cache 1c , make sure to close the 1C FirstBIT application should be closed.1)
- Open My PC > Local Disk C:
Open Users Folder:
Select current user account:
Enable Hidden items in the View option and select AppData folder:.
Пo Go to folders \Local\1C\1cv8 and \Roaming\1C\1cv8 and delete cache there (cache are files which have alphabets and digits as file names):
2)
- For on-premise clients
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- (self-hosted), you need to clear an additional folder. To do this, open the About option in the main window of the application
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- .
There is information about the Directory in the window “About”. :
Go to this folder and delete all files, which have format .cfl and .cdn:
Following these steps should resolve any lagging issues. If the problem persists, please contact the hotline for further assistance.
Alternatively, you can watch the video tutorial- https://portal.firstbit.ae/~5HP1m
Thank you for being a FirstBIT customer! #Slow system #Lagging of base #Clear cache