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Problem: How to reflect the return of the deposit to the client (cash)

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Solution: This solution is to be used when Invoice is created for the deposits. In order to reflect the return of the deposit to the client (cash), please follow the steps below

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1. Create a sales document

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to record the deposit received and services provided to the customer:
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2. In the tubular part, specify the service and the deposit

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See also 3.2.4. Invoices



3. Create a document Cash Receipt with the transaction type from Customer. 

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Specify the sales document.

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See also 6.3.1.1. Cash Receipts (From Customer)

Create a purchase document with the transaction type Receipt from Vendor.

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Create a Credit Note document to reduce the volume of the sales document with the transaction type

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Invoice Correction.

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Specify the sales document

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5. On this tab, specify that this is an advance payment that can be used as the basis for a refund or applied to other accounts.
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See also 3.2.7.

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2. Credit Notes (

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Goods Return and Invoice Correction)


6. Create document Cash payment with the transaction type To Customer to refund the deposit.

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Specify the credit note.

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See also 6.3.2.2. Cash Payments (To Customer)Create a Mutual Settlement document with the Mutual Settlement transaction type, to offset the advance.
Image RemovedSpecify the sales document.
Image RemovedSpecify the purchase document.
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Generate a report to check your actions.
Trial Balance For Dimension - > add Company.
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In summary, an Invoice is created to record the deposit received from customer and to refund, we create a credit note to reduce the original invoice value and based on this credit note, the refund of cash is made creating Cash payment.


Thank you for being a FirstBIT customer!