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4) By the instruction License Request Process in FirstBit get the registration key and send it to Hotline. After a while, get the license from Hotline and processing, you will receive a new license and be able to apply it.
b) Problem: An error occurred during connection to the License Server 1.6 through Licence Service Assistant service. By Reason Of: Could not connect to the license server assistant:
Solution:
1) Check point Perform the check described in (a)
2)If IIf the license is active - check — verify the server name or IP address:
Case 1: error at Error on the server:
Common settings should have License server's IP address:
IP address is the same that shown at License server itself:
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In the general settings, the IP address of the License Server must be specified.
It should match the one shown in the License Server itself.
The IP address can also be written as localhost.
Case 2: error at other PC, where the is no license server:Common settings should have server's name or Error on another PC (without License Server installed)
In the settings, you must specify either the server name or server IP address:
NAME: - Server name can be found in PC 's properties:
IP ADDRESS - by command CMD:
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address can be obtained via the CMD command: ipconfig
3)If IIf the server name or IP address are correct - — check the License server Server Assistant Service Port put port. Default port: 10602, if it is not working - does not work, try 10600 or 10601:.
4) Check jackdaw is enabled (It is only available on the server, but it affects other PCs):Make sure the Jackdaw checkbox is enabled (this setting is only available on the server but affects other PCs).
Thank you for being a FirstBIT customer!