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The system checks balances up to the selected date, not the document date.
This means payments can be created in advance, even if no balance exists on that document date.
For accurate reporting, always use the Current Date as the "On Date".
Enter documents on the actual date received/paid, and repost any pre-dated or post-dated documents to ensure correct balances.
2. Type of Cash Account/Entity
Check that the correct Cash Account is selected in the document. Sometimes accounts may have the same name but different codes (for example, two accounts named PETTY CASH). To avoid confusion, it is advisable to keep a slight difference in their descriptions. Always verify the Account Code when posting to ensure the correct account is used.
If multiple entities exist, verify that the correct Entity and Account are selected, then post the document.
3. Check Document Chronology and Compliance
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To review GL movements, generate the statement for the relevant GL account (e.g., 2050100 - Cash on Hand) and check the debits, credits, and running balances up to the posting date to identify why the error occurred
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