Many factors can be the cause of database slowdown. We have checked our work and excluded the reasons that can negatively affect the speed of the database.
Therefore, we suggest that you check your IT infrastructure to find and, if possible, resolve the factors that lead to slow system performance.
1.Running 1C in a thin client:
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When you are searching everywhere, since there are many documents, the system might slow down. You can see it in logs, that searching leads to errors:
Please try the following steps in addition:
During the searching please set the periods in documents lists, as you probably have a lot of documents in them from previous years, this slows down the system a lot.
3. Scheduled and Background Jobs
Note: Please keep in mind that you can only perform these items if you have ERP data base configuration, in base with Accounting configuration the control and configuration of Scheduled and Backgrounds Jobs is done on the FirstBit side.
3.1. Background Jobs.
Open Administration - Scheduled and Background Jobs:
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Some jobs can be rescheduled to a more convenient time so as not to slow down the database during an active workday. For some jobs, you can set a longer interval between each repeat, which will also help to relieve the database.
4. Useless Data in Cache.
Often the cause of glitches and slowdown of the database is a messed up 1C cache. Cleaning the cache very often leads to restoration of adequate performance of the database.
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4.1. The following method of cache cleaning is suitable if the client works through the application:
You need to start the database, having previously set the /ClearCache key in the startup parameters.
It is necessary to keep in mind:
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4.2. If you work through a browser, it is necessary to clear the browser cache.
To detect and correct the causes of slow system performance, please check the following parameters of your IT infrastructure, some of this actions may require the assistance of your IT specialists.
5.Network parameters:
5.1 Check the speed of the network connection - go to the service site speedtest.net.
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Find application on your computer and add it to the list of exclusions.
Note: When you update or install new version of application you need to add it to exclusion.
6.3.2 Add site address to trusted (to exceptions) if Web-browser is used
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Installed programs: To check what programs are installed on your computer and assess which ones are needed and which ones can be moved to another computer, open Control Panel - Programs as shown in the screenshots below
Note: keep in mind that installation/uninstallation of programs from your computer should only be done by an IT specialist, otherwise, removal of vital programs may disrupt the overall performance of your computer.
7.2. For MAC OS:
View CPU activity in Activity Monitor on Mac
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