Many factors can cause a database's slowdown. We have checked the work from our side and excepted the reasons that can have a negative impact on the speed of the database.
Therefore, we suggest you to check your IT infrastructure to find and if possible fix the factors that lead to slow operation of the system.
1.Running 1C in a thin client:
If you work in 1C:FirstBit system via web-browser, it is recommended to install thin client (1С desktop application), as it works faster and more rationally efficiently than via web-browser.
If you need to install 1С desktop application on your computer, you can create request to Hotline and our consultants will help you with the installation.
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3. Sheduled and Background Jobs
Note: Please keep in mind that you can only perform these items if you have ERP data base configuration, in base with Accounting configuration the control and configuration of Sheduled and Backgrounds Jobs is done on the FirstBit side.
3.1. Background Jobs.
Open Administration - Sheduled and Background Jobs:
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4.2. If you work through a browser, it is necessary to clear the browser cache.
To detect and correct the causes of slow system performance, please check the following parameters of your IT infrastructure, some of this actions may require the assistance of your IT specialists.
5.Network parameters:
5.1 Check the speed of the network connection - go to the service site speedtest.net.
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