There can different reason of Low System Performance Various factors can contribute to reduced system performance. If the Cloud Team makes sure the all server issues have been eliminated and has confirmed that there are no server incidents detected the local issue with -related issues or incidents, then it is crucial to investigate local factors related to the database or hardware should be investigated.
The most common reasons why . Here are some common causes for sluggish performance in 1C (FirstBIT) may work slowly are the following:
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LoginInternet
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2. Antivirus
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3. PC Characteristics
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4. Background jobs in 1C
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5. Useless data and cache
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6. Peripherals (Printer, Barcode Scanner and other kinds of equipment)
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7. Other applications
1. Internet connection
You can you special website to diagnose the internet connection quality, for example, https://www.speedtest.net For high performance of the system , both Upload and Download Side should have sufficient Mbps, the higher internet speed is, the higher performance of FirstBIT is expected.
2. Antivirus
Antivirus is often the reason why 1C works slowly. In any antivirus, you can configure exceptions - make it so that it does not check the 1C application.
You can also exclude files and folders from antivirus scanning.
As and example, you can use the manual fo Microsoft Security Scanning:
https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26
3. PC Characteristics
The computer processor must have a sufficient number of cores and a high clock speed. The processor should be considered with no less than 2 cores, with a frequency of at least 3000 MHz.
RAM allows "1C" to work faster, so the more RAM, the higher the performance of "1C" will be. It makes sense to increase the amount of RAM if the computer has very little, for example, 2 GB. Increasing the volume, for example, to 8 GB, will make difference. However, if the computer has, for example, 16 GB, increasing it to 32 GB will not have a significant effect on speeding up performance.
The enough space on hard drive is also important for the high performance of FirstBIT and other applications. Please make sure that minimum 30% of the disk memory is available.
How to check System Characteristics:
Windows: https://support.microsoft.com/en-us/windows/view-your-system-info-a965a8f2-0773-1d65-472a-1e747c9ebe00
MacOS: https://support.apple.com/en-gb/guide/mac-help/syspr35536/mac
4. Background jobs in 1C
1C has scheduled jobs. These operations are launched in the program in the background on a schedule, and the user may not even know about them.
Sometimes these scheduled jobs can be performed at an inappropriate time. For example, the accountant needs to download statements, and at that moment a background operation is launched, increasing the load. The program starts working slowly.
But all of this can be configured: turn off some operations, and change the schedule for the rest, for example, so that they are launched only in the evening, when working day is over.
In order to access scheduled jobs go to Administration>Service Tools:
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5. Useless data and cache
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Connection
- Assessment: Use a tool like Speedtest to evaluate your internet connection quality. For optimal performance, both upload and download speeds should meet adequate Mbps thresholds. Higher internet speeds generally result in improved performance for FirstBIT.
Antivirus Software
- Impact: Antivirus software can often slow down 1C. To mitigate this, configure your antivirus settings to exclude the 1C application from scanning or add exceptions for 1C files and folders. For guidance, consult the Microsoft Security Scanning Manual.
PC Specifications
- Processor: Ensure your computer has a processor with at least 2 cores and a clock speed of no less than 3000 MHz.
- RAM: Adequate RAM is essential for enhanced performance. Increasing RAM, such as upgrading from 2 GB to 8 GB, can significantly improve performance. However, further increases beyond 16 GB (e.g., from 16 GB to 32 GB) may offer diminishing returns. Additionally, maintain at least 30% of hard drive space available to support smooth operation.
- System Information: Check system specifications using the following resources:
Background Jobs in 1C
- Scheduled Tasks: 1C executes scheduled background tasks that may affect performance if they are running during peak usage times. These tasks can be managed or adjusted to minimize their impact. Navigate to Administration > Service Tools to configure the schedule or disable non-essential background jobs.
You can adjust the timing of certain scheduled jobs by using the "Set Schedule" option. However, it's important to handle adjustments, especially for critical tasks such as Website Synchronization, with caution. Changes to these settings should be made in consultation with the Support Team to ensure they align with the company’s business processes and do not disrupt essential operations.
5. Useless Data and Cache
Deleted documents in the program are not physically removed but remain in the database, growing over time. Refer to the manual on deleting marked objects: 1.3.2. Marked Object DeletionAlso, it's important to clear cache regularly to speed up the system operation. Use the manual on how to clear cache (Windows): Clear Cache . Regularly clear the cache to improve performance. Instructions are available in the manual: Clear Cache (Windows).
6. Peripherals (
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Printers, Barcode
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Scanners, etc.)
They The system may attempt experience delays if it attempts to connect to local connected equipment (such as a printer) that may be working slowly or not connected at all. The timeout may be significant, and during this time, the user is forced to wait without understanding the cause of the delay.
Delay can also be caused by malfunctioning equipment that doesn't respond to program requests. In this case, such equipment should be replaced or not used at allslow or disconnected peripherals. If equipment is malfunctioning, it should be replaced or discontinued.
7. Other
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Applications
The Running applications that directly conflict with FirstBIT or take up computer resources may reduce the speed of operations and overall productivity.
While running FirstBIT, do not overload the system with consume significant resources can slow down the system. Avoid using heavy third-party programs such as browsers, various players, and complex audiovisual systems. This is especially relevant for PC with weak characteristics.
You can check application Activity using while running FirstBIT, especially on lower-spec PCs. Monitor application activity with Task Manager or Activity Monitor. :
- Windows:
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Conclusion: By addressing these factors—internet connection, antivirus settings, PC specifications, and background jobs—you can systematically identify and resolve issues contributing to low performance in 1C (FirstBIT)
Thanks for being a Firstbit Customer! #Slow database #Ways to run database smoothly.