There can different reason of Low System Performance. If the Cloud Team makes sure the all server issues have been eliminated and there are no server incidents detected the local issue with database or hardware should be investigated.
The most common reasons why 1C (FirstBIT) may work slowly are the following:
1. Internet connection
- 2. Antivirus
- 3. PC Characteristics
- 4. Background jobs in 1C
- 5. Useless data and cache
- 6. Peripherals (Printer, Barcode Scanner and other kinds of equipment)
- 7. Other applications
1. Internet connection
You can you special website to diagnose the internet connection quality, for example, https://www.speedtest.net For high performance of the system , both Upload and Download Side should have sufficient Mbps, the higher internet speed is, the higher performance of FirstBIT is expected.
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Also, it's important to clear cache regularly to speed up the system operation. Use the manual on how to clear cache (Windows): Clear Cache
6. Peripherals (Printer, Barcode Scanner and other kinds of equipment)
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