Problem: How to adjust Customer Account with Shareholder's account (
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as Shareholder is Owner of Entity)?
Solution: Use Mutual Settlement and Other Expense document as shown below.
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1. To write off Receivable Balance, create Mutual Settlement document with Transaction Type Customer Debt Adjustment. Select relevant Expense GL account in Account field:
See also 7.5.10.4.1. Creating a Mutual Settlement document. The Main tab
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2. At Accounts Receivable tab, select the unpaid Invoice from Customer (please can use Pick options to select outstanding invoices):
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# receive payment from owner account pay for customer