Problem: How to reflect the return of the deposit to the client (cash).
Solution: This solution is to be used when Invoice is created for the deposits. In order to reflect the return of the deposit to the client (cash), please follow the steps below:
Create a sales document to record the deposit received and services provided to the customer.
In the tubular part, specify the service and the deposit.
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Create a document Cash Receipt with the transaction type from Customer.
Specify the sales document.
See also 6.3.1.1. Cash Receipts (From Customer)
Create a Credit Note document to reduce the volume of the sales document with the transaction type Invoice Correction
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Specify the sales document.
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On this tab, specify that this is an advance payment that can be used as the basis for a refund or applied to other accounts.
See also 3.2.7.2. Credit Notes (Goods Return and Invoice Correction)
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Generate a report to check your actions.
Trial Balance For Dimension - Company.
In summary, Invoice is created to record the deposit received from customer and to refund, we create a credit note to reduce the original invoice value and based on this credit note, the refund of cash is made creating Cash payment.
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