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4) The best way to check the current stock of the item and its reserves is to check Availability Analysis report in the Item Card (Open Item Card and go to the link Availability Analysis. Here if you double click on the Reserved Items figure it will show you the Customer Orders for which you've made te the reservation:

5) For further inventigation yo can refer to the Inventory Reserves Report in Warehoouse Module

Here if you double click on the qty figure and select Recorder, the list of documents that have created the reserves will be shown

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6) If you see here the reserves that should be already removed then check if: 

• The correct Customer Order is specified in dependent documents
•  The reserve creation documents precedes (date and/or time) the reserve cancellation document.